Where are you located?
HelloLittles Co is based in Edmonton, Alberta, Canada and all products are made locally. We ship from here to anywhere in Canada & the USA currently.
What is your return/exchange policy?
Please see our Returns & Exchanges policy here
When will I receive my items?
Please allow 3-5 business days for production time. Once your item is shipped, we will send you an email confirmation with tracking.
How do I qualify for free shipping?
Orders before tax but after discounts of $150 CAD or more qualify for free shipping and will be included at checkout.
Free Shipping cannot be combined with other discount codes.
How do I choose local pickup option?
Enter “localpickup” at checkout to void any shipping costs. You will receive an email confirmation once your item is ready for pickup.
How do I care for my clothing?
We recommend washing with ‘like’ colors in cool/ cold water on low spin. Our garments are NOT pre-shrunk so please tumble dry on low heat or hang/lay flat to dry. If ironing, use low setting with quick press. Do not Bleach.
What fabrics do you use?
Our garments are made of Bamboo Cotton Terry, Bamboo Cotton Stretch Jersey or Organic Cotton.
- What is Bamboo Cotton Terry?
Bamboo Cotton Terry is composed of 66% rayon from Bamboo, 28% cotton, and 6% spandex. Bamboo’s Eco-friendly fibres are hypoallergenic, naturally antibacterial and odor resistant. Bamboo is comfy and perfect for sensitive skin, breathable for warmer months but also thermal-regulating to keep your little comfortable. Bamboo is very sustainable and regenerates quickly.
- What is Organic Cotton?
Organic cotton is composed of 95% Polyester, and 5% spandex. It is grown without synthetic fertilizers starting from untreated, natural seeds. Composting and crop rotation maintain the health of soil which creates a balanced ecosystem. These organic cotton plants eliminate the need for pesticides because the plants are more resistant to pests or disease. Organic Cotton promotes a healthier growing process for farm workers to live in a cleaner work environment and less waste. Organic Cotton is cozy and soft to the touch.
Do you make newborn sizes of clothing?
We do not make newborn size since most items are made practical with room to grow. Our smallest size is a true 0-3 M.
How do your clothes fit?
Our joggers, Crewneck pullovers, and Shorts are made “grow with me”. All other items fit true to size.
Please see our size chart for sizing
Please note: All of our garments are NOT pre-shrunk. Bamboo does shrink if dried so size accordingly. Please see our care instructions to preserve the look & size of your clothing.
I ordered the wrong size or need to return my item due to manufacturer defect. Help?
Please shoot us an email at firstname.lastname@example.org if you are not satisfied with your order and we would love to help you exchange.